Parsec Technologies Ltd. (Parsec) is promoted by Mr.
Prabhat Agarwal, an IIT, IIM graduate. In 1994 developed
CTI products, at a time when the CTI Industry was in its
infancy. The products are well accepted by the market.
Business
:
The Company has developed ‘state of the art’
products for computer telephony integration and call center
solutions. The company was on the verge of closure in
the year 2003, however as of today, the company has turned
around with the significant value additions provided by
GVFL. The company has constantly worked on improving its
product, so as to remain ahead of competition.
Value-addition by GVFL
GVFL helped in broad basing of the board
by persuading Mr. GB Meemamsi, Member Telecom Commission,
Government of India to join as a director on the board
of Parsec Technologies.
Development and streamlining of internal control systems.
GVFL co-ordinated with SIDBI Ventures for bringing
in additional funds into the company.
Timely intervention to resolve internal conflicts in
the company.
Encouraged Corporate Governance practices and streamlining
of systems and processes.
Achievements of the company
Pioneer in call center industry in India.
It is the only Asian company to have contact center solutions
installations across India and abroad, using it's own
technology.
Parsec Interact ( 100% Subsidiary of Parsec Technologies)
has established a very strong brand image in the USA and
has gained a very strong domain expertise.
Status
GVFL has divested from the
company by identifying a private equity investor who was
interested in Parsec’s business and has interest
in the underlying sector.